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Life Here

November 2, 2021 By Ellen Fisher

Welcome Home Committee

Created by the Paradise Valley Estates Resident Council in 2019, the Welcome Home Committee’s mission is to welcome new residents and make them feel welcome in their new home. The first meeting was held in September 2019 with members from Resident Council and five of the policy committees: Dining Services, Health Services, Marketing, Technology, and Wellness. Each of the committees deals peripherally with new residents, but this committee can focus directly on making new residents’ lives easier. We work with each member committee, suggesting ideas and contributing as we can. Communication between committees that touch on efforts to make life easier for new residents is key to making this effort work.

Some efforts of the Welcome Home Committee are ongoing, like keeping track of who new residents are, making contact, helping to get their photos and biographical information as quickly as possible, and working as needed with the mentors assigned by Marketing to help them learn the essentials, such as how to get meals, mail, and help if needed. Much of this occurs in the background so you may not be aware of it. Other committee efforts are tailored to current circumstances, like video presentations of Now You Know about specific departments of PVE, the people who run them, what they do and how they do it, and how best to take advantage of the opportunities they provide.

Typically, the Resident Council does a New Resident Orientation twice a year, but with the major disruptions of COVID, the Welcome Home Committee has taken it on.

Our efforts touch on the work of all member committees so it can be hard to separate the various committees’ efforts. Things the Welcome Home and PVE member committees have worked on include Let’s Do Lunch, making Pulse more user-friendly, updating tutorials on Pulse, creating and posting documents of interest to new residents on Pulse, increasing use of Village Square and Marketplace on Pulse, creating small group conversations when possible, scheduling tours of points of interest for new residents, updating information on Groups and Clubs on Pulse, and considering when we can do an Information Fair to help new residents get involved with groups that interest them.

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