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Paradise Valley Estates earns top marks in quality

When Paradise Valley Estates earned full accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) in 2009, the continuing care retirement community joined an elite group of caregivers.

“Only 10 percent of communities across the nation have earned this accreditation,” explained Paradise Valley Estates’ Executive Director Jim Mertz says. “Having this designation is an important seal of approval. It’s proof of our commitment to achieving and maintaining the highest standards for our residents.”


Founded in 1966, CARF is an independent nonprofit which officially recognizes quality in health and human service providers. Paradise Valley Estates earned a full, five-year accreditation in 2009 and was recently surveyed and recertified. The survey team was very impressed with the community’s programs and provided positive feedback.

The accreditation process involved many different stakeholders of the community, including staff, residents, family members, board members and even vendors. The intention is to get a complete view of the community and its operations.

“The review is very stringent,” said Mertz. “Not only is every policy and procedure carefully considered, every area of care from healthcare quality to recreational activities is evaluated for effectiveness and meaningfulness to residents.”

CARF’s rigorous review closely aligns with the community’s guiding objectives. “When you walk on to our campus, quality is evident,” he shared. “We work hard to create a place that can provide our residents with the life they want. CARF accreditation underlines that effort.”